Support
Help Centre
Clear answers about how Sortd works, what happens when you click through, and how to get help. So you know exactly what to expect.
How Sortd works
You enter your bill details, and Sortd compares providers to see whether there may be a better-value option.
You are shown the options and any potential saving, then you decide what to do next.
What happens when you click a partner or switch option
Depending on the product, you may be taken to a provider site, asked to confirm details, or asked to request a quote.
Sortd does not switch anything on your behalf. You always choose whether to proceed.
What information you may need
- Current provider and plan
- Estimated usage or current bill details
- Address or Eircode
- Product-specific details such as meter type or broadband speed
What Sortd is and is not
Sortd is not the provider of energy, broadband, or insurance products.
Sortd helps you compare options and connect with providers. You stay in control of all decisions.
How to get support
If something looks wrong or you have a question, email hello@getsortd.ie.
We aim to respond within 1 business day and we'll help you directly.