Support
Broadband FAQs
Answers to common questions about comparing broadband, what affects availability, and what happens if you choose a plan. So you can choose the right option with confidence.
Does cheaper broadband always mean slower speeds?
No. The best option depends on what is available at your address and what your household actually needs.
A cheaper plan can still be a good fit if it offers the right speed and coverage for your home.
Why do I need my address or Eircode?
Broadband availability is location-based, so your address or Eircode helps Sortd check what is actually available where you live.
This makes the comparison more accurate and helps avoid showing plans you cannot get at your address.
What data is needed to compare broadband offers?
- Address or Eircode
- Current provider
- Monthly price
- Desired plan or bundle
Will Sortd compare bundles as well as broadband-only deals?
Yes, where bundled plans are available to compare. That can include broadband with TV, phone, or other services.
What is included in each option will be shown clearly so you can compare like with like.
What happens when I choose a broadband provider?
You may be redirected to the provider or asked to confirm a few details before requesting a quote or moving ahead.
Sortd does not switch anything on your behalf. You always choose whether to proceed.
Can Sortd earn a commission from broadband deals?
Yes. Sortd may earn commission when users move forward through a broadband partner or provider journey.
That does not determine the results shown. The goal is to highlight the most relevant options and real savings.